Holiday Shipping / Return Policy
In order to encourage consumers to shop early, the Australian Boot Company Exchange / Return policy limit now stretches until February 1, 2022 for exchanges or refunds on any order placed October 1, 2021 or later. Please note this applies to unworn, boxed products purchased online only.
We cannot guarantee that all sizes and styles will be available for exchange. All exchanges are dealt with on a first come, first service basis.
Changes to your Order
We do our very best to accommodate requests for changes to orders. The holiday season is no exception. Please note, however, that try as we will, the large volume of orders placed during the season means we cannot guarantee changes.
All carriers and delivery companies are currently processing a high volume of orders and are expecting a further increase in demand during December 2021.
While we will process your order quickly, we cannot guarantee delivery by December 24th. Weather and loss and/or damage by the carrier are beyond our control. We encourage you to order as early as possible to avoid disappointment.
Any questions or concerns, please call us toll-free at 1-877-842-1126 Monday-Friday between 9 a.m. and 5 p.m. EST, or email us at firstname.lastname@example.org
Here’s to a cozy, comfortable holiday! Cheers!