FAQs - Australian Boot Company
Need to update your shipping address or make changes to your Order? Sign into your online account and visit Order History to make edits to your shipping address or order. We do endeavour to get you your order as quickly as possible and your order may already have been processed. If this is the case, you will not be able to make edits. Please visit the Returns & Exchanges page upon receipt of your order should you wish to make a change.
Australian Boot Company does not offer price matching on sale items.
All Blundstone boots are sized in Australian/UK sizes - this is the size stamped on the bottom of the boot.
Are my boots waterproof? Our all-season leather is as weather resistant as any leather can be, while still allowing the foot to breathe. If properly cared for, your boots will resist water penetration, keeping your feet warm and dry. The construction of Blundstone boots with a limited number of seams means there are few places for water to get in.
The Winter Thermal and Winter Thermal All-Terrain series from Blundstone are fully waterproof boots, made with waterproof leather and sealed seams. Regular maintenance is recommended for ALL boots.
Do I need to treat my boots? The majority of our Blundstone boots are pre-treated during the manufacturing process and are as waterproof as you'll find in any leather boot. We do recommend the regular use of a natural leather treatment to condition and preserve the leather. This in turn will help prolong the life of your boots while keeping them weatherproof.
A favourite among staff at Australian Boot Company is the R.M. Williams Saddle Dressing. A light application of this with a sock or cotton rag every 6-8 weeks will significantly add to the weatherproofness and longevity of any leather product. Saddle Dressing will also assist with replenishing the look of scratched or scarred leather. For deep scuffs or significant discolouration, Blundstone polish can provide excellent results.Are Blundstone boots warm? Yes, the Winter has the all-weather features of every Blundstone boot, with the added warmth of Thinsulate and genuine sheepskin insoles to get you through the coldest spells in cozy comfort.
Aside from the Winter, Blundstone boots are not insulate and do not provide any additional warmth above and beyond a leather boot; however, they do a great job of keeping your feet dry through city slush and snow. We recommend wearing a thick sock through winter for extra insulation, as well as a footbed if it will fit.Can I put a footbed in my boots? Yes, definitely! It is not uncommon to find the Blundstone fit to be a bit generous, especially for those with narrow feet. While most Blundstone boots are equipped with a removable comfort footbed, an additional footbed may help to provide a more snug fit for those with narrow feet. Each pair of Blundstone boots purchased through Australian Boot Company come with an extra pair of footbeds at no extra charge.
Sheepbeds also help insulate the boot from winter elements. Our boots are fully compatible with custom orthotics and Superfeet footbeds and supports.How should my Blundstone boots fit? Length is primary consideration when fitting Blundstone boots. Walk around in the boots and get a sense of whether your front-most toe is touching the front of the boots. If they are consistently touching the front of the boots, then the boots are too small. A thumb width (or minimum of ½ an inch) of space between your heel and the end of the boot is recommended for a good fit.
Width can be focused on now that you have determined the length of the boot. Blundstone boots are commonly referred to as ‘outdoor slippers’, referring to the ease of putting on and taking off these boots. Blundstone boots typically have a loose fit and a centimeter or two of heel lift is very common with Blundstone boots. If you still find that they fit too generously, the insoles provided in the box are helpful for snugging up the fit. It may also be common for you to feel pressure across the instep of the boot where the ‘v-stitching’ comes across the instep. This pressure will often dissipate with regular wear after a two to three week period, once the leather begins to stretch.How long will my Blundstone boots typically last? There are many criteria to consider here. Where are the boots going to be worn and what will they be exposed to? Will they be used for work, casual, or both? How well will they be cared for? How hard are you on footwear, and so on? Each person's Blundstone boots will experience their own set of adventures and as a result each person's Blundstone boots can last to quite a varying degree.
On average, when worn as an everyday boot and with good maintenance practices, Blundstone boots can last from 2 to 5 years. This is only an average and as mentioned, each persons experience will vary depending on their use, exposure to elements and materials and the care given to the boots. Please note that this does not imply or guarantee an expectation of service life.
One piece of leather R.M.Williams are handcrafted using a single piece of leather, just one seam up the back of the boot, which results in a highly weatherproof and strong boot. Eliminating side seams removes potential weak points and also reduces raised edges that can chafe and rub the foot. One piece of leather also means perfectly matched colour, grain and texture, so you end up with a better looking boot.
68 hand-held processes From start to finish, each pair of R.M.Williams go through 68 hand-held processes and takes approximately one-week to make.
Fit and Comfort From the first moment, they should feel like you've known them for years. They hold your foot snugly across the instep; they're shaped to give close support under the arch, then curved to match the shape of your heel.
Materials R.M. Williams selects only the finest leathers for their dress yearling and greasy kip boots. Each yearling dress boot is lined with a soft, durable kid leather for breathability, comfort and ease of slipping on the boot. Each pair of boots is manufactured from the same piece of leather, so each pair will match grain, colour and texture. The welt sole construction allows for easy replacement once the sole has expired, which can be done using the original parts at any Australian Boot Company location.
How do I care for my R.M.Williams boots? The leather used in the Yearling boots (Craftsman, Jodhpur, Wentworth) is chrome tanned to achieve a highly polished appearance and to resist water penetration. To maintain this appearance, use R.M. Williams Stockman Polish on a regular basis or as needed. You should also sparingly apply Saddle & Leather Dressing once every 6-8 weeks to ensure the leather stays supple and soft.
Wear your boots in dry conditions on the first few occasions. Fine leather boots can require a full day to dry out from perspiration. Leather soles have a tendency to absorb more moisture when they wear thin. Repairing your boots in good time is a practice worth observing.
Greasy Kip/Oily boots “Gardener” R.M. Williams Saddle Dressing should be applied once every 3 months or as needed. This helps to moisturize the leather and keep up the weatherproofing.Are my R.M. Williams boots waterproof? With only one seam, R.M. Williams boots have few places for water to leak in, but thicker leathers will provide greater weather resistance - the oiled and greasy kip uppers will be more weather-resistant than the Yearling leather.
How should my R.M. Williams boots fit? A correct R.M. Williams fit will be snug across the instep and through the ball of the foot, however no pressure should be felt within the toe cap area as that part of the boot will not change with wear. The widest part of the foot will sit in line with the widest part of the boot. The back of the boot will slightly cup the heel and some heel lift may occur while walking. R.M. Williams leather will not stretch, but will ease and mold with wear to accommodate the unique shape of the foot.
Any questions not answered above? Call us toll-free at 1-877-842-1126 or email us at firstname.lastname@example.org. We’d love to hear from you.